Frequently Asked Questions

We understand that choosing the right therapy can be overwhelming. That's why we offer an informal initial telephone consultation where you can discuss the therapy process and ask any questions you may have about the therapy experience.

During this consultation, you can gain more clarity and decide if you would like to proceed with an initial appointment. This appointment, which typically lasts 90 minutes, can be conducted face-to-face or online, and it allows us to have an in-depth conversation about what is going on for you.

From there, we can work together to determine the most appropriate treatment plan.

Remember, you are not committed to any therapy at this point; it is simply an initial assessment.

The number of sessions required will depend on the severity and complexity of your situation. We follow the evidence-based guidelines provided by the National Institute for Health and Care Excellence (NICE) in the UK to determine the appropriate number of sessions for your specific needs.

The cost of therapy depends on the specific type of therapy you choose.

Please contact us for a detailed discussion about fees during the informal consultation or after the assessment.

No, therapy can be conducted online via remote video sessions.

We also offer the option of a mix of in-person and online sessions, providing flexibility based on your preferences and circumstances.

Yes, I have my own office located in the heart of Lichfield, with nearby free parking available.

If you decide to visit our office, we will provide you with detailed directions via email.

We will work together to determine the most appropriate treatment based on your individual needs and goals. Our initial assessment process allows us to gather comprehensive information about your situation, enabling us to recommend evidence-based interventions that are best suited to help you.

Entering therapy requires commitment and effort, and it can present its own challenges. However, with dedication, time, and active participation in evidence-based interventions, therapy can lead to positive outcomes and improvement in your well-being.

If you are unable to attend a scheduled session, please contact us as soon as possible. Sessions cancelled with less than 24 hours' notice may incur a charge.

We work with the majority of healthcare providers, such as Bupa, Aviva, Axis, and Vitality.

To determine if you can claim therapy expenses through your health insurance, please speak to your healthcare provider. They will guide you through the referral process and provide you with a list of therapists. You can then contact us directly.

It is your right to take a break from therapy whenever you wish. Life events may occur that prevent you from continuing, and we understand that. We can discuss this as part of our therapy relationship and make any necessary adjustments.

Yes, you can attend therapy sessions with someone else, but it is important to discuss this with us beforehand to ensure that it aligns with your therapeutic goals and needs.

No, we do not offer couples therapy. However, we can recommend reputable therapists who specialise in couples therapy, such as Relate.

The initial assessment session lasts 90 minutes, and there is no extra charge for this extended session. After the assessment, regular therapy sessions typically last 60 minutes, but the duration may vary depending on the specific treatment plan we create together.

Contact Emma Mather Therapy

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